Frequently Asked Questions:
What makes RKA Construction different than other general contractors?
RKA Construction’s differentiator is our commitment to creating the best construction experience for our clients. We do this through the utilization of our core values, process, and a team approach. Every project has a dedicated project manager, responsible for the administrative operations and will be your primary office contact. As well as a site superintendent, who will be your on-site contact focused on quality control, safety, and creating the best built product for our clients.
RKA’s Core Values:
- We are Craftsman
- We Build Relationships
- We Honor our Commitments
- We are Transparent
- We are Friendly
What type of projects do you work on?
RKA is both a commercial and residential general contractor. Our projects come in many forms; however, our core projects are those in which there are a shared desire for quality and customer service.
Types of Commercial Projects:
- Commercial or Corporate
- Historic Renovation
What markets do you serve?
With offices in Memphis, Oxford, and Pickwick, RKA Construction serves most of the Mid-South. We are fully licensed in Tennessee, Mississippi, Arkansas, and Alabama.
What level of construction expertise does your team have?
With the combined construction experience of more than 100 years, our team is dedicated to creating the best construction experience. Our staff has a wide range of expertise including LEED accredited professionals and includes a variety of backgrounds in building science, engineering, real estate, and design. Additionally, all of our operational staff is OSHA trained. Every member of the RKA team is passionate about construction science and improving through continuing education and cutting-edge industry practices.
What type of Pre-Construction services does RKA offer?
RKA Construction is a general contractor that offers a wide range of pre-construction services to our clients. These services include design development, estimating, scheduling, value engineering, and constructability analysis. During the pre-construction phase, RKA will work closely with each of our clients to identify the project’s goals and objectives, evaluate various construction methods and materials, and develop a detailed plan for the construction phase.
What is your process for managing budgets?
RKA manages budgets by utilizing a detailed cost-tracking and management system. This enables our team to closely monitor project expenses and ensure that the project remains on budget. This includes developing a detailed cost estimate during the pre-construction phase and having our project managers review and update the project costs throughout construction. This information is communicated to our clients on a routine basis to ensure there are no surprises when the project is completed.
How do you best manage a client’s schedule?
RKA manages schedules by utilizing a detailed project management system that enables our team to closely monitor progress and ensure that the project remains on schedule. This includes developing a detailed construction schedule during the pre-construction phase. Our team regularly reviews and updates the schedule throughout the construction phase in conjunction with our trade partners. We work closely with our trade partners to foster relationships utilizing lean construction techniques in order to optimize project efficiency.
How do you help your clients find value?
RKA helps our clients find value by our leveraging our extensive industry experience, expertise, and network of suppliers and trade partners. Additionally, we are focused on our Core Values of Craftsmanship, Building Relationships, Honoring Our Commitments, Transparency, and Friendliness. These are the benchmarks for project success. Our team will work closely with you to understand your needs and priorities and tailor a custom approach to maximize your experience.
Do you provide a warranty?
RKA Construction provides a comprehensive warranty for all of our projects, which includes a one-year material and workmanship warranty, as well as manufacturer warranties on installed materials. During the warranty period, RKA will work closely with you to provide routine check-ins to address any issues that arise and ensure that the project meets your expectations.
Great projects are constructed by talented craftsmen who have refined their trade through years of experience, but the construction process is more than just procuring the best trades available. Our process is a clearly defined sequence that combines talented tradesmen with careful project management and constant communication. From the first meeting through warranty coverage, we are there to help guide you along the way.
- Establish Goals
- Confirm Project Team
- Develop Initial Budget
- Outline Schedule
- Contract Execution
- Monitor Schedule
- Monitor Budgets
- Subcontractor Coordination
- Material Procurement
- Quality Control
- Team Coordination
- Owner Training
- Maintenance & Service